10 Ways to Lose a Customer


10 Ways to Lose a Customer

Most times small businesses are focused on customer retention, but the reasons for losing a customer can be just as valuable. With so many online tools and the popularity of social media, customer competition is more aggressive than ever before. Customers want you to go above and beyond their expectations because, if you don’t, they’ll … Continue reading 10 Ways to Lose a Customer

Quick Checklist for Small Businesses


Smart and successful business owners know how to manage their finances throughout the year. Weekly, monthly and annual check-ins may be necessary to make sure business operations are on track for where you want to go. If it’s too much for a business owner to check in regularly, the halfway point during the year is … Continue reading Quick Checklist for Small Businesses

Why Credit Scores are on the Rise


Why Credit Scores are on the Rise

Effective July 1, 2017, three of the major credit-reporting companies began following improved standards that will cause some credit scores to rise. As part of the National Consumer Assistance Plan (NCAP), TransUnion, Experian and Equifax are no longer including information about tax liens and civil judgments on a consumer’s record if the data doesn’t include … Continue reading Why Credit Scores are on the Rise

How to Protect Your Business From Fraud


Protecting yourself and your business from fraud allows you to concentrate on what matters most: the success of your business. Running a business is a big investment. Any level of fraud, especially for a small business, could be costly and devastating. Small businesses tend to be more informal, with family-type environments and less checks and … Continue reading How to Protect Your Business From Fraud

How to (and How Not to) Become a Leader at Work


Sometimes knowing how not to do something is half the battle. Grooming employees for leadership roles is an essential part to growing your business — and the most cost-effective option for promotion. According to Dale Carnegie Training, $11 billion is lost annually due to employee turnover. Employees who know they can keep growing with an … Continue reading How to (and How Not to) Become a Leader at Work

5 Tips for Setting Goals


5 Tips to Setting Goals

It’s no secret that those who are successful in business set goals. It’s easy to get lost in the day-to-day shuffle of business operations, but goals can help you stay on track, measure progress and get to the next level. Maybe you want to increase profits, improve customer service or launch a new product. Defining … Continue reading 5 Tips for Setting Goals

How Much is Too Much Cash?


How much is too much?

Cash can be an invaluable safety net for a small business. Having enough cash on hand during lean times or for an unexpected emergency is crucial to your business’ survival — and future growth. But too much cash can mean money not being put toward its best use. It’s a general rule of business to … Continue reading How Much is Too Much Cash?

How to Choose The Best Checking Account


How to Choose a Checking Account

Checking accounts are the most widely used financial product in the country. According to the FDIC’s most recent Survey of Unbanked and Underbanked Households in 2015, 75.8 percent of households had a checking account. Most banks offer different levels of checking accounts, from simple ones to those that earn interest and have unlimited transactions. Checking … Continue reading How to Choose The Best Checking Account

Tax Tips for Small Businesses


Tax Tips for Small Businesses

With April 15 fast approaching, small business owners should be getting their tax documents, credits and deductions ready to go. Being diligent about record keeping is probably the best way to come out ahead on tax day.  According to the IRS, good records will help you monitor the progress of your business, prepare your financial … Continue reading Tax Tips for Small Businesses