The Power of Referrals


Are you doing all you can to get new business and retain longtime customers? MidSouth Bank teller Patsy Poirier keeps the “Four Rs of Referral” taped to her desk. She received them during a training seminar and knew the information was something she didn’t want to forget. Recognize an opportunity. Respond to a need. Review … Continue reading The Power of Referrals

Recovering Financially After the Flood


The recent flooding in South Louisiana has been called the worst natural disaster in the United States since Superstorm Sandy in 2012. Gov. John Bel Edwards described it as a “historic flooding event that is breaking every record.” Twenty parishes were declared a major disaster by the federal government, and Edwards estimates that at least … Continue reading Recovering Financially After the Flood

Kids & Money


Until this summer, it was solely up to parents to teach their kids about the importance of saving money. As of June 2016, however, Louisiana House Bill 401 requires that students in first through 12th grade receive financial literacy instruction. The goal is to empower kids to be confident, informed consumers and set them in … Continue reading Kids & Money

Go for Gold


Watching an elite athlete or team perform phenomenally is certainly exciting and inspirational — but how feasible is it to simply apply winning approaches from sport to business? From my experience, I can see that there are clear parallels, but also some important differences. Uphold Your Values The three core values of the Olympic movement … Continue reading Go for Gold

What’s Bugging Business Owners


Finding qualified workers. An uncertain political climate. Increased regulations. Small business owners don’t have much enthusiasm for making capital outlays, increasing inventories or expanding with these worries on their minds. According to the National Federation of Independent Business’s Small Business Economic Trends’ most recent report, small business optimism rose two-tenths of a point in May … Continue reading What’s Bugging Business Owners

How Does Your Company Stack Up?


As a small business owner, you’re probably juggling various aspects of your company, but the question you need to be asking is whether you or anyone else is effectively managing its finances. You may be pleased with the paycheck you take home each month and feel you have ample cash flow to put back into … Continue reading How Does Your Company Stack Up?

Know Your Customer


How can listening to your customers but not truly understanding what they’re saying hurt your business? Professional speaker, author and trainer Dr. Dennis Rosen tells a story about an interaction between his father and a bank teller that illustrates just how important understanding can be. Dr. Rosen’s father worked two jobs and was proud to … Continue reading Know Your Customer

Your Business and Hurricane Season: It’s not too late to prepare


Hurricane season officially began June 1. The National Oceanic and Atmospheric Administration predicts more activity in 2016 than the last three seasons, with one to four major hurricanes on the horizon. No matter the predictions, it’s important to be prepared both at home and at the office. The Insurance Information Institute estimates that 40 percent … Continue reading Your Business and Hurricane Season: It’s not too late to prepare