Know Your Customer


How can listening to your customers but not truly understanding what they’re saying hurt your business? Professional speaker, author and trainer Dr. Dennis Rosen tells a story about an intera ction between his father and a bank teller that illustrates just how important understanding can be. Dr. Rosen’s father worked two jobs and was proud … Continue reading Know Your Customer

Your Business and Hurricane Season: It’s not too late to prepare


Hurricane season officially began June 1. The National Oceanic and Atmospheric Administration predicts more activity in 2016 than the last three seasons, with one to four major hurricanes on the horizon. No matter the predictions, it’s important to be prepared both at home and at the office. The Insurance Information Institute estimates that 40 percent … Continue reading Your Business and Hurricane Season: It’s not too late to prepare

7 Steps to a Successful Loan


Seeking a loan can be a complicated and stressful experience, but it doesn’t have to be. Sure, lending standards have tightened in recent years, but banks want to loan money. It’s what they do. Whether it’s a startup loan, equipment loan, a loan to finance an expansion of your company or you’re just in need … Continue reading 7 Steps to a Successful Loan

Is a Small Business Credit Card Right for You?


The simple answer is likely yes — if for no other reason than how it can help you keep better records. But there are numerous reasons a small business credit card will work for you. Increasingly throughout the U.S., small business credit cards are being used to keep businesses afloat, with more than 30 percent … Continue reading Is a Small Business Credit Card Right for You?

The Best-Kept Secret to Preserving Cash Flow


Generating cash to meet overhead, payroll and other monthly expenses gets more difficult when business takes a turn. No matter what the industry, when work slows down, accounts receivables can get stretched from 30 days to 45 or 60 and even beyond that.  That’s why it’s important to stay on top of it at all … Continue reading The Best-Kept Secret to Preserving Cash Flow