Sometimes knowing how not to do something is half the battle. Grooming employees for leadership roles is an essential part to growing your business — and the most cost-effective option for promotion. According to Dale Carnegie Training, $11 billion is lost annually due to employee turnover. Employees who know they can keep growing with an organization are motivated to work harder and smarter, but 70 percent say they lack confidence in the abilities of senior leadership.
Unfortunately, not all employees are cut out to be leaders. Top performers might seem like the obvious choice, but they may not be effective at working as a team. Finding and grooming great leaders within your business involves getting to know employees and having training available to help them grow.
So, what makes a great leader and what doesn’t? Here are some of the signs to look for:
Help employees grow. Training, education and an appropriate expansion of duties are all ways to help other employees move up in the company and become leaders themselves one day.
Value and respect people. Having a “we” mentality is an important part of motivating and energizing employees. Problems get solved and projects accomplished together, not alone.
Have confidence. If you’re in charge, then you need to be confident in your abilities and the abilities of others. Good leaders remain calm, confident and in control.
Are accountable. Taking responsibility for your own actions and taking the blame when things go wrong will show employees that it’s OK to make mistakes. You can also accept responsibility when things go well, but that shouldn’t be the only time.
Inspire others. Making your team feel invested in the company and goals you’re trying to accomplish will go a long way toward success. Good leaders inspire future leaders by example.
Don’t delegate and tend to micromanage. These employees try to do everything themselves and get overloaded, eventually burning out and alienating others.
Refuse to consider the opinions of others. Highly effective people “synergize” through positive teamwork, but a bad leader will think he/she knows best, thus stifling other employees’ independence and creativity.
Point fingers. Good leaders take responsibility for their actions and their team. Bad ones won’t admit when they’re wrong and blame other people.
Are bad listeners. The most important quality for a good leader is communication, and a big part of that is active listening. If you can’t effectively communicate what you’re trying to accomplish, then no one is going to listen to you.
MidSouth Bank seeks individuals who are self-starters, have a strong work ethic, positive attitude, take responsibility for their performance and are professional in action and appearance. Our employees are our largest group of shareholders and make banking a personal experience for our clients. If this sounds like you, we look forward to hearing from you.