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Step Up Your Customer Service Today


Step Up Your Customer Service Today

It’s no longer enough to deliver great customer service with a smile. Today’s customers are savvier than ever and want what they want the exact way they want it. They expect you to go above and beyond their expectations, because if you don’t, your competitor will. Consider this fact from the White House Office of … Continue reading Step Up Your Customer Service Today

3 Things to Know About Artificial Intelligence


3 Things to Know About Artificial Intelligence

Artificial Intelligence (AI) is here, whether you’re ready or not. Despite what you may have heard, this doesn’t mean robots are taking over the world. Instead, 2019 is poised to be the year that AI becomes more mainstream and accepted as a valuable tool for all business types. As technology gets more affordable and easier … Continue reading 3 Things to Know About Artificial Intelligence

Small Business Tax Calendar


With the start of a New Year often come resolutions about money and managing finances. April’s tax season is only a few short months away, so make sure you’re prepared now and resolve to meet 2019’s deadlines early if possible. The IRS’s tax deadlines are based on the calendar year and outline specific payment dates … Continue reading Small Business Tax Calendar

How to Stay in the Know and Keep Your Mind Sharp


As a business owner, it’s important you stay sharp and on top of what’s happening outside of your very busy business world. Keeping up to date with the latest technology, regulations and more will also help you stay one step ahead of the competition. Despite your crazy schedule and the mountains of information that technology … Continue reading How to Stay in the Know and Keep Your Mind Sharp

5 Employee Incentives to Consider


The value of employee retention cannot be overstated. Talented employees who understand your business and your customers are an asset, and one that business owners should protect. Losing a key employee will cost you money. The higher up they are in the organization, the more costly it will be. Your money would be much better … Continue reading 5 Employee Incentives to Consider

Smart Record Keeping for Tax Time


Record Keeping

Keeping good business records can help you monitor the progress of your business, prepare your financial statements, identify sources of income, keep track of deductible expenses, prepare your tax returns and support items reported on your tax returns. According to irs.gov, “the responsibility to substantiate entries, deductions, and statements made on your tax returns is … Continue reading Smart Record Keeping for Tax Time

How to Handle Unpaid Invoices


How to Handle Unpaid Invoices

You might have a successful, growing business, but without money coming in on time, you won’t be able to continue operating. Getting invoices out regularly and getting them paid on time helps to keep the cash flowing. It’s always smart to have a set policy when dealing with collections, whether you’re sending invoices out yourself … Continue reading How to Handle Unpaid Invoices

Small Business Advertising Ideas on a Budget


Small Business Advertising Ideas on a Budget

Advertising and marketing is often the most neglected aspect of a small business. Business owners are so busy serving customers and taking care of their employees that they sometimes forget to toot their own horn. A big challenge in business is growing and attracting new customers while also taking care of the loyal ones you … Continue reading Small Business Advertising Ideas on a Budget

5 Ways to Avoid Employee Burnout


5 Ways to Avoid Employee Burnout

Going from passionate and hardworking to burned out can happen quickly. Research shows that burned out employees are unengaged and less healthy. According to the American Institute of Stress (AIS), job stress is far and away the major source of stress for American adults — and it has escalated progressively over the past few decades. … Continue reading 5 Ways to Avoid Employee Burnout