Artificial Intelligence (AI) is here, whether you’re ready or not. Despite what you may have heard, this doesn’t mean robots are taking over the world. Instead, 2019 is poised to be the year that AI becomes more mainstream and accepted as a valuable tool for all business types. As technology gets more affordable and easier to use, consider how your small business can leverage AI in the coming years.
Research and advisory company Gartner predicts that by 2020, AI will create more jobs than it eliminates. This will be due to a combination of human and artificial intelligence complementing each other, rather than competing. Sure, you might be able to use an AI assistant like Alexa or Siri, but that just means your human assistant can take on new tasks and do more meaningful work.
Want to stand out from the competition? Going digital is the answer. This means mining your data to engage and gain insight into your customers and business transactions. Being able to predict future behavior and sales will improve your customer experience, increase revenue and allow you to make better-informed decisions as a business owner.
Increase in Productivity
In 2021, AI augmentation is predicted to generate $2.9 trillion in business value and recover 6.2 billion hours of worker productivity, according to Gartner. Artificial Intelligence is expected to take on repetitive and mundane tasks and cut down on inefficiency so that the hours saved can be reinvested in planning the future of your business.
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